Frequently Asked Questions

For Locksmith Services in Morpeth Call Us Today at Falcon Locks!

Q Can you gain entry without damage to the door or lock?

A Yes! A large majority of locks can be opened using non destructive techniques

Q If you need to replace the lock, will you need to come back another day and will there be another labour charge?

A We carry a wide range of replacement locks with us. If in the unlikely event we have to make a return visit, there will be NO EXTRA LABOUR CHARGE.

Q If I’m locked out, how long will it take for you to get to me?

A Falcon Locks strive to get to you in 1 hour or less

Q How do I lock my door if you haven’t got the right replacement lock with you?

A If we don’t have the correct replacement, we will fit a temporary lock to ensure your property is secure overnight.

Q How can I pay?

A Payment can be made by cash or we accept most major credit and debit cards. All our locksmiths carry a hand held chip and pin machine.

Q Is the work guaranteed?

A Yes. All our work comes with a 12 month guarantee.

Q Can I claim the money back on my home insurance?

A That is something your insurance company can tell you but you will be supplied with a full itemised invoice to allow for such a possibility.